Welcome to TimeKeeper

Welcome to TimeKeeper V2 Introduction Sign in to TimeKeeper with BrightID Getting Started: Admin Guide V2 Getting Started: Employee Guide

Working Pattern

Leave Wall Calendar

Public Holiday Groups

Manage your Subscription/Cancel your Subscription Can you explain my invoice? (Core/Pro) Can You Explain My Invoice? (Classic) Can You Explain My Bill? Update to TimeKeeper Pricing 2026 Updating Card Details Pricing FAQs Pay Annually

Roles and Permissions

Calendar Feeds Converting an Employee from Daily Leave to Hourly Leave Group Leave Bookings Editing a Leave Entry Leave Accrual Leave Rollover FAQs Rollover/Setup Annual Employee Leave Time Off In Lieu

Archiving / Managing Temporary Employees Accepting Your Invite (Email) Inviting an Employee Setting an Employee's Direct Manager Set Employee Profile Photo from Existing Photo Viewing Shifts in the App

Managing Leavers in TimeKeeper Switching a Trial Account from Core to Pro

GPS & Geofencing

Setting up a Geofence for a Job

54. Xero Payroll Integration BrightPay Cloud Payroll Integration BrightPay Cloud Payroll Integration FAQs Existing BrightPay Cloud Customer Starting a TimeKeeper Trial Importing into BrightCIS Existing TimeKeeper Customer Connecting & Exporting Hours to BrightPay Cloud Importing into BrightPay (Desktop) Setting up Zapier

Affiliate Scheme Add a Location Add Ons GDPR, Privacy & Security Getting Started: Admin Guide Kiosk/Shared Device Clock in Setup Manager Kiosk Mode Resolving Timesheet Approval Errors Submitting Allowance Requests in App (Expenses) TimeKeeper Support Time Addition Request in App TimeKeeper - Part of Bright Software Two Factor Authentication (2FA) Tracking Travel Time (Driving)

Reports and Approvals

Client Breakdown Report Job Log Report Run an Employee Timesheet Using Timesheet Approvals Timesheet Reports

Time Entries and Clock Ins

Adding Notes on Clock Out Add Time Entry Request in App Configure Manual Timesheets Managing Clock In/Out Time Entries Rounding Employee Times Setting up a Location View My Timesheet in App

Training Video Series

11. Setting an Employee's Working Pattern 11.2. Setting an Employee's Working Pattern (for Shift Workers) 14. Setting an Employee's Leave Entitlement 21. Setting up Teams 15. One off Adjustments to Employee Leave via Time in Lieu 22. Adding a New Location 19. Employee Clock In Access Settings 20. Managing Employees in the Directory 13. Creating a Reusable Working Pattern 17. Basic Employee HR Details 16. Changing an Employee Leave from Days to Hours 11.3. Scheduling Shifts in Rota Planner 2. Overview of TimeKeeper 37. Creating a Custom Request Type 38. Making an Employee Request in App 31. Adding an Employee Leave Entry 27. Job Scheduling 33. Managing Violations 25. Adding a Job 35. Approvals 29. Approving/Declining Employee Leave Requests 28. Submitting Employee Leave Requests in App 24. Job Directory 32. Leave Wall Calendar 30. Creating a Custom Leave Type 36. Viewing Employee Leave History 39. Approving/Rejecting Employee Requests 52. Leave Overview Report 55. Settings 43. Employee Status Report 5. Switching Jobs Throughout the Day 46. Staff Timesheet Preview Report 50. Job Snapshot Report 40. Managing and Adding Employee Requests 48. Employee Lateness Absenteeism Report 44. Roll Call Report 49. Job Breakdown Report 51. Leave Breakdown Report 59. Rounding Rules 42. Who's In 7. Clocking in from Web 8. Submit Manual Timesheet 9. Adding an Employee (Basic) 61. Cancelling Your Subscription Access & Permissions Accrued Leave Report Clock In & Clock Out Reminder Notifications FAQs Forgot Your Password Do I Need Working Patterns or Shifts? Locations FAQs Outside the Geofence: Show My Location Testing Rounding Rules in TimeKeeper Switching from a Monthly Plan to an Annual Plan TimeKeeper Admin Playbook TimeKeeper Tutorial: Admins Trialling TimeKeeper: Checklist Your First 30 Days as a TimeKeeper Administrator

Manage your Subscription/Cancel your Subscription

From the home screen, click into your Profile Icon > Account > Billing > Manage Subscription

You will see any invoices generated for your payments to TimeKeeper. You can access and download these invoices at any time.

You can make any changes to your current subscription.

You can also cancel your subscription from this page -

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